We collect information from you when you place an order, subscribe to our newsletter or fill out a form. When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. Any of the information we collect from you may be used in one of the following ways: To personalize your experience :(your information helps us to better respond to your individual needs). To improve our website:(we continuously strive to improve our website offerings based on the information and feedback we receive from you). To improve customer service:(your information helps us to more effectively respond to your customer service requests and support needs). To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature. To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Information we receive from you on applications or other forms; Information about your transactions with us or others; and Information we receive from a consumer reporting agency. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. If you decide to pay off your account(s), we will adhere to the privacy policies and practices as described in this notice. SURE PURNA restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. SURE PURNA provides physical, electronic, and procedural safeguards that comply with Indian government regulations to guard your non-public personal information
Other than as specifically provided in any separate formal purchase agreement between you and SURE PURNA, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.surepurna.in (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and SURE PURNA.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon SURE PURNA until accepted by SURE PURNA. We reserve the right to refuse service to anyone. SURE PURNA will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Because prices, product descriptions, and availability can change quickly, SURE PURNA does not warrant the accuracy or completeness of the information provided on the Site. For more on our pricing policies, please refer to our Site Terms of Use. MRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MRP and, for any given product, no sales may have occurred at MRP. MRP is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MRP without notice to us. Please contact the manufacturer of a specific product for the most up-to-date MRP information. MRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MRP and for any given product, no sales may have occurred at MRP. Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event. PAYMENT TERMS—ORDERS Internet orders may be paid for using the following methods: online payment app (QR will be provided) GooglePay, PhonePe, Bank transfer - NEFT, Direct Cash Deposit. If you cannot place an order online, please call us at 09330603714 to place your order, or email ak.surepurna@gmail.com. Cash can be directly deposited into our bank account.
Some products, including those identified as Hot Deals, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.
Separate charges for shipping and handling will be added on your order at the confirmation. Most orders received before 2:00 p.m., are shipped within 2 to 3 working days! Orders placed on Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from SURE PURNA are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. For more information on our shipping policies, including rates, delivery times, and delays, please write email or call us at 09330603714 / 09477168959.
Sure Purna has a transparent and clear Terms and Conditions for all orders placed on our website, without any special exceptions. Unlike many other web sites that have special rules and lots of fine print, We strictly don’t provide any refund for any product, if you order once it’s confirmed no refund will be provided in any cases. No cancellation will be entertained. We are committed to delivering your order accurately, in good condition. Even though we use the best material for packing, however we still do not guarantee a 100% safe delivery of an instrument due to mishandling. Any claims if applicable are to be directly settled with the carriers.
We do not offer any return policies on our instruments shipped from India. Yes, if product got damaged we will replace in some condition after verification by the carrier. Please check with your country customs for any import duties or taxes for any shipments. These are not included in any payments we receive or quote. Sure Purna does not take any responsibility for damages of any sort to any instruments while in transit (By Air/Sea/Surface)
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